Terms and Conditions

1.1 In this Contract unless the context otherwise requires:
“net.works” means Miss Jay Taylor trading as net.works Website Design;  

“Contract” means these conditions, the Price List and the Order Form; 

“Customer” means the person named as such on the Order Form and anyone reasonably appearing to net.works to be acting with that Customer’s authority or permission; 

“Domain Name” means a name registered with an Internet registration authority for use as part of the Customer’s URL;

 “Information” means the visual, textual or other information published or otherwise made available (directly or indirectly) on the Internet using the Service; “Internet” means the global data network comprising interconnected networks using TCP/IP (“Transmission Control Protocol/Internet Protocol”); 

“Internet Standards” means the protocols and standards defined in Internet documents RFC 1009, 1122, 1123 and 1250 and any future such protocols and standards as applicable;

 “Price List” means the schedule of charges for the Service, copies of which can be obtained from net.works’ offices (or any alternative address which net.works notifies to the Customer at any time). 

“Order Form” means the net.works registration form identifying the Service required by the Customer;

 “Service” means the service known as net.works Website design, comprising the provision of design and build services for publication on the World Wide Web and, where applicable, any other services and facilities provided by net.works for the Customer in connection with the Service;

“Third Party Information” means any visual, textual or other information not owned or generated by the Customer published on the web site established by the Customer on the Internet using the Service; “URL” means a uniform resource locator, which is the full address for the Customer’s web site on the World Wide Web and which incorporates the Customer’s Domain Name. 

1.2  The Price List contains explanations and notes concerning the charges which form part of this contract.

1.3  In the event of any conflict between the documents forming this Contract, the documents will take the same order of precedence as those in which they appear in the definition of Contract in paragraph 1.1.

PROVISION OF THE SERVICE

2.1   net.works agrees to provide the Customer with the Service on the conditions of this Contract. 

2.2   If the Service is to be provided by a date specified by the Customer or net.works, such date shall be treated as an estimate only. net.works does not accept any liability for any failure to meet the date.

2.3   It is technically impracticable to provide the Service free of faults and net.works does not undertake to do so. net.works will correct reported faults as soon as it reasonably can.

2.4  The Service can only be used if the Customer has access to the Internet. This Contract does not include the provision of any telecommunications service for Internet access. 

2.5  The Customer is responsible for providing a suitable PC, modem, and any other items of hardware, software and communications equipment necessary to access the Service. 

2.6  Occasionally net.works may:
2.6.1  for operational reasons change the technical specification of the Service (provided that it does not materially affect the performance of the Service);

2.6.2  temporarily suspend the Service for repair, maintenance or improvement of the Service but before doing so will give as much on-line, written or oral notice as is reasonably practicable. net.works will restore Service as soon as it reasonably can after temporary suspension;


2.6.3  give instructions about the use of the Service which net.works thinks are reasonably necessary in the interests of health, safety or the quality of the Service to the Customer or any other customer.

3. CHARGES


3.1  the Customer agrees to pay all charges for the Service as specified in the Price List or as agreed with net.works.

3.2  Subject to paragraph 3.3, charges are payable in advance of pages being uploaded to the Customer’s URL. Unless net.works notifies the Customer to the contrary, the Customer’s liability for charges will start from the return of their completed Order Form to net.works’ offices.

3.3  If the Customer exceeds their agreed Service requirements as detailed on the Order Form, the Customer agrees to pay additional charges as specified in the Price List.

3.4  Charges are payable on demand and, unless the Price List provides otherwise, charges for the Service are exclusive of any applicable taxes which will be added to the Customer’s bill at the prevailing rate.

3.5 net.works reserves the right to vary any of the charges for the Service at any time but will give the Customer a minimum of 14 days’ notice before the new charges become effective.

4. SECURITY

4.1 The Customer is responsible for the security and proper use of user names, passwords and security passwords used in connection with the Service and must take all necessary steps to ensure that they are kept confidential, used properly and not disclosed to unauthorised people. The security passwords must not be disclosed to any third parties.  

4.2 The Customer must immediately inform net.works if there is any reason to believe that a user name, or password has or is likely to become known to someone not authorised to use it or is being or is likely to be used in an unauthorised way.  

4.3 The Customer may change a password either online or by contacting net.works and satisfying such security checks as net.works may operate. net.works reserves the right to suspend user name and password access to the Customer’s web site if at any time net.works considers that there is or is likely to be a breach of security. 4.5 The Customer must immediately inform net.works of any changes to the Customer’s details, which the Customer supplied when registering for the Service. 5.USE OF SERVICE

5. USE OF THE SERVICE

5.1 The Customer shall be and shall remain responsible for the creation, maintenance and design of all Information.

5.2 The Customer warrants that the Information is accurate and will not include any information or material, any part of which, or the accessing of which would be a criminal offence or otherwise unlawful. In particular the Customer warrants that all necessary licenses and consents (including but not limited to those from owners of copyrights or performing rights) have been obtained.  

5.3  The Customer warrants that it will comply with all consumer and other legislation, instructions or guidelines issued by regulatory authorities, relevant licenses and any other codes of practice which apply to the Customer or net.works and which relate to the provision of Information, provided that net.works has given notice to the Customer of those which only apply to net.works.  

5.4   The Service must not be used:

5.4.1 fraudulently or in connection with a criminal offence;
5.4.2to send, receive, upload, download, use or re-use any Information or material which is offensive, abusive, defamatory, obscene or menacing, or in breach of confidence, copyright, privacy or any other rights;
5.4.3in breach of instructions net.works has given under paragraph 2.6.3;
5.4.4 to cause annoyance, inconvenience or needless anxiety;
5.4.5
to send or provide unsolicited advertising or promotional material; or
5.4.6 other than in accordance with the acceptable use policies of any connected networks and the Internet Standards.
5.5 The Customer must not use a Domain Name or URL that infringes the rights of any person in a corresponding trade mark or name, whether in statute or common law. 

5.6 The Customer must ensure that a contact name, telephone number and electronic or regular mail address are included in clear and legible form on its web site for receipt of any enquiries or complaints that may arise in relation to Information, Third Party Information or other material published on the web site. net.works reserves the right to disclose to any person with an enquiry or complaint the contact name, telephone number and electronic mail address if such person cannot locate these details on the Customer’s web site.
5.7 If anyone other than the Customer uses the Service with or without the Customer’s knowledge or approval, net.works can treat the contravention as a breach by the Customer of paragraph 6 of this Contract.
5.8 The Customer must at all times display on their website a graphic representation of the net.works logo, with an embedded hyperlink to the net.works website at www.networksdesign.co.uk


6.CONFIDENTIALITY


6.1 The Customer shall keep in confidence any information of a confidential nature relating to the Service obtained from net.works under this Contract and must not disclose such information to any other person without net.works’ prior written consent, provided that this restriction does not apply to information which is:  

6.1.1 in the public domain otherwise than in breach of this Contract; 6.1.2 lawfully obtained from a third party which is free to disclose it;
 

6.1.3 required to be disclosed by law or a competent authority;

6.1.4   in the lawful possession of the Customer prior to disclosure.


6.2 The restrictions in this paragraph shall survive the termination or expiry of this Contract.


7. BREACHES OF THE CONTRACT

7.1 If:  

7.1.1the Customer:
(a) does not pay any charge within 14 (fourteen) days of it falling due; or
(b) commits a breach of this Contract and if it is possible to remedy, fails to remedy the breach within a reasonable time of written notice to do so or if it is not possible to remedy the breach; or  

7.1.2net.works believes the Service is being used in a manner prohibited under paragraph 6 even if the Customer is unaware that the Service is being used in such a way

net.works can terminate this Contract or suspend the Service or any part of the Service (or both) without notice, and claim for the resulting losses or expenses. If net.works suspends the Service under this paragraph, net.works can refuse to restore the Service until net.works receives an acceptable assurance from the Customer that there will be no further breach of this Contract.
7.2 net.works can also terminate this Contract if the Customer is the subject of a bankruptcy order, or becomes insolvent, or makes any arrangement or composition with or assignment for the benefit of its creditors or if any of its assets are the subject of any form of seizure or goes into liquidation, either voluntary (otherwise than for reconstruction or amalgamation)or compulsory, or if a receiver or administrator is appointed over its assets.
 

7.3On termination under paragraphs 8.1 or 8.2, the Customer shall pay to net.works all charges which are due for the Service under this Contract.  

7.4The Customer will remain liable to pay all charges which are due for the Service during any period in which the Customer does not comply with this Contract. 

7.5 If net.works waives a breach of this Contract by the Customer, that waiver is limited to that particular breach. net.works’s delay in acting upon a breach is not to be regarded in itself as a waiver. 

8.TERMINATION BY NOTICE

8.1 Either party can terminate this Contract on giving 14 days' notice to the other party.  

8.2 If notice is given under paragraph 9.1, the Customer shall pay all charges due for the Service up to the expiry of the notice. If the Customer gives notice, the Customer must also pay the charges due for any remaining part of the Minimum Period of Service, unless the Customer has given notice because net.works intends to change any of the conditions of this Contract to the Customer’s material detriment.

 8.3 If net.works gives notice of termination, net.works will repay or credit the appropriate proportion of any charges paid in advance following expiry of the notice period.

8.4 Termination by notice under this paragraph 8 does not avoid any liability for Service already provided.


9. net.works’ LIABILITY

9.1 net.works’s duty in performing any obligation under this Contract is only to exercise the reasonable skill and care of a competent Internet service provider.  

9.2 net.works accepts liability for death or personal injury caused by net.works’ negligence.


9.3The Customer accepts that net.works is under no obligation to monitor or approve Information and Third Party Information and that net.works does not examine the use to which customers put the Service.

 9.4net.works excludes all liability of any kind for all material comprising Information or Third Party Information and is not responsible for the provision or delivery of any goods and services (including Information) advertised, sold or otherwise made available by means of the Service.

9.5 net.works is not liable to the Customer either in contract, tort (including negligence) or otherwise for the acts or omissions of other providers of telecommunications or Internet services (including Internet registration authorities) or for faults in or failures of their equipment. net.works is not liable to the Customer either in contract, tort (including negligence) or otherwise for loss (whether direct or indirect) of profits, business or anticipated savings, or for any indirect or consequential loss whatever. 

9.7 net.works’ liability to the Customer either in contract, tort (including negligence) or otherwise in relation to this Contract is limited to £50,000 for any one incident or series of related incidents and £150,000 for all incidents in any period of 12 months. 

9.8 Each provision of paragraph 10 limiting or excluding liability operates separately. If any part is held unreasonable or inapplicable in any circumstances the other parts shall continue to apply.


10. INDEMNITY


The Customer must indemnify net.works against any claims or legal proceedings that anyone (other than the Customer) threatens or makes against net.works because of the way the Service is used or because the Service is faulty or cannot be used.

 11.Neither party may assign any rights or obligations under this Contract without the written consent of the other.

12. GIVING NOTICE


Notices given under this Contract must be in writing and delivered by hand, or sent by prepaid post or electronic mail as follows: 

12.1 To net.works: to the address shown on the Order Form, or any alternative address which net.works notifies to the Customer at any time; 

12.2 To the Customer: the address specified by the Customer when entering into this Contract or any alternative address which the Customer notifies to net.works at any time.


13. MATTERS BEYOND THE PARTIES’ REASONABLE CONTROL


If either net.works or the Customer is unable to perform any obligation under this Contract because of a matter beyond its reasonable control such as lightning, flood, exceptionally severe weather, fire, explosion, war, civil disorder, industrial disputes (whether or not involving its employees), or acts of local or central Government or other competent authorities, it will have no liability to the other party.

14. DOMAIN NAME REGISTRATION


14.1 The Customer warrants that it is the owner of, or that it is duly authorized by the owner of, any trade mark or name that it wishes to register as its Domain Name and use as part of its URL.
If agreed in advance, net.works will undertake Domain Name and URL registration on behalf of the Customer with the appropriate Internet registration authorities. The Customer is responsible for paying all fees to the Internet registration authorities associated with registration and maintenance of its Domain Name and URL.

 14.3 The Customer acknowledges that net.works cannot guarantee that any Domain Name or URL requested by the Customer will be available from or approved for use by the Internet registration authorities. 

14.4 net.works reserves the right to require the Customer to select a replacement Domain Name or URL and may either refuse to provide or may suspend Service if, in net.works’ opinion, there are reasonable grounds for net.works to believe that the Domain Name or URL is, or is likely to be, offensive, abusive, defamatory or obscene or in breach of the provisions of paragraph 5.5. 15.VARIATION OF TERMS AND CONDITIONS
net.works may change the conditions of this Contract at any time and will give the Customer notice of such changes at least 14 days before they take effect. 

16.  ENTIRE AGREEMENT

16.1 This Contract contains the whole agreement between the parties relating to its subject matter and supersedes all previous written or oral agreements relating to it.

 16.2 The parties acknowledge and agree that: 

16.2.1they have not been induced to enter into this Contract by any representation, warranty or other assurance not expressly incorporated into it; and
in connection with this Contract, and except in the case of fraud, their only rights and remedies in relation to any representation, warranty or other assurance shall be for breach of the terms of this Contract and that all other rights and remedies are excluded. 

17. LAW

This Contract is governed by the laws of England and Wales.

Acceptable Use Policy


It is prohibited to use the service fraudulently or in connection with a criminal offence; to send, receive, upload, download, use or re-use any material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of confidence, copyright, privacy or any other rights; to cause annoyance, inconvenience or needless anxiety; or to send unsolicited advertising or promotional material. Failure to adhere to these rules may result in suspension of service. net.works allows content owners to take full control over the content and presentation of material offered over the service. Consequently, net.works makes no warranty (express or implied) in relation to any information, goods or services delivered. Should we have any comments about your site, or have received any enquiries or complaints about it, we will give the enquirer the first contact name, telephone number and E-mail address given by you at registration.

Supplementary Conditions for net.works

To receive any of the Services, the Customer must accept the following Supplemental Conditions, which are in addition to the Conditions for net.works (the “Conditions”) and form part of the Customer’s contract with net.works. Any breach of these Supplemental Conditions has the same effect as a breach of the Conditions and will entitle net.works to any remedies available to it for such breach under the Conditions. 

1.LIMITATION OF SCOPE OF WEB SITE DESIGN SERVICES
The Customer acknowledges that the scope of the Web Site Design Services is strictly to provide a framework for the Customer’s net.works Website. The Customer further acknowledges that in the provision of the Services, net.works does not undertake to provide consultancy or any other advice in regard to the substantive content the Customer may choose to place on its Website. The provision of the substantive content of the website is at all times the Customer’s sole responsibility (this includes the obligation to provide the content to net.works or its sub-contractor on a timely basis), and the Customer accepts all liability arising from or related to such content. 

2. EXCLUSION OF net.works’ LIABILITY FOR CUSTOMER’S CONTENT
The Customer acknowledges that it is solely responsible for ensuring that any and all content it places on its Website complies at all times with the requirements set out in these Terms and Conditions. net.works reserves the right to refuse to host material provided to it or its sub-contractor which it reasonably considers to be in violation of the terms of the Conditions. 

3. OBLIGATION TO PAY net.works FOR SERVICES
The Customer understands and acknowledges that it is obliged to pay net.works for the Services regardless of whether it signs off the final approval of its Website delivered by net.works.

 

 

all site content ©net.works Website Design 2007